January 25, 2020 Real Estate Publication

Artificial intelligence has become a driving force in everyday life, says LivePerson CEO

2020 is going to be a big year — for artificial intelligence, that is.

At least, that was the message LivePerson CEO Robert LoCascio delivered to CNBC’s Jim Cramer on Friday.

“When we think about 2020, I really think it’s the start of everyone having [AI],” LoCascio said on “Mad Money.” “AI is now becoming something that’s not just out there. It’s something that we use to drive everyday life.”

LivePerson, based in New York City, provides the mobile and online messaging technology that companies use to interact with customers.

Shares of LivePerson closed up just more than 5% on Friday, at $38.32. While it sits below its 52-week high of $42.85, it is up more than 100% for the year.

It reported earnings last week, with total revenue at $75.2 million for the third quarter, which is up 17% compared with the same quarter in 2018.

More than 18,000 companies use LivePerson, including four of the five largest airlines, LoCascio said. Around 60 million digital conversations happen through LivePerson each month, he said.

“You can buy shoes with AI on our platform. You can do airlines. You can do T-Mobile, change your subscription with T-Mobile,” he said. “That’s the stuff in everyday life.”

The world has entered a point where technology has transformed all aspects of communication, LoCascio said.

“Message your brand like you message your friends and family,” he said, predicting a day where few people want to pick up the phone and call a company to ask questions. “We’re powering all that … for some of the biggest brands in the world.”

LoCascio said LivePerson, which he founded in 1995, now uses AI to power about 50% of the conversations on its platform.

“We’re one of the few companies where it’s not a piece of the puzzle. It’s the entire puzzle,” he said.

Related Posts

Victim group blasts New Orleans Saints for helping Catholic Church with PR on clergy sex abuse

January 25, 2020

January 25, 2020

Lawyers say they want the New Orleans Saints and its spokesman to testify about that football team’s public relations assistance...

Porsche’s first Super Bowl ad since 1997 features car chase with its all-electric Taycan

January 25, 2020

January 25, 2020

Porsche will return to Super Bowl advertising for the first time since 1997 with a 60-second commercial that features the...

Everything Jim Cramer said about the stock market on ‘Mad Money,’ including big earnings week, L Brands’ predicament

January 25, 2020

January 25, 2020

CNBC’s Jim Cramer broke down the looming week of earnings reports with quarterly results coming from the likes of Facebook,...

Cramer’s week ahead earnings: ‘We’ve got a huge number of companies reporting next week’

January 25, 2020

January 25, 2020

As fears of the coronavirus grow, stock prices are likely to contract and investors should be prepared for buying opportunities,...

Cramer’s lightning round: American Express is working with millennials

January 24, 2020

January 24, 2020

American Express: “Oh, that quarter was beautiful. … and they did it with millennials. Millennials are really signing up, 50%...

Four analysts turned bullish on Victoria’s Secret-parent L Brands. Jim Cramer isn’t buying it, yet

January 24, 2020

January 24, 2020

CNBC’s Jim Cramer said Friday that he is perplexed by the bullish reviews L Brands, the holding company of Victoria’s...

Trump just revealed the logo for the Space Force, and it looks like the ‘Star Trek’ symbol

January 24, 2020

January 24, 2020

The official United States Space Force Logo (L) looks very similar to the StarFleet Command United Federation of Planets logo....

Activision Blizzard’s next esports bet hinges on the power of the Call of Duty franchise

January 24, 2020

January 24, 2020

Even 17 years after the first Call of Duty game release, the franchise is still one of the biggest sales...

Wendy’s does not need to beat McDonald’s for its breakfast to succeed, analyst says

January 24, 2020

January 24, 2020

Wendy’s foray back into breakfast can be a success without swiping considerable market share from McDonald’s, Barclays’ analyst Jeffrey Bernstein...

Trump thanks China’s Xi Jinping for handling of coronavirus

January 24, 2020

January 24, 2020

An electrician sets up wiring while workers drive excavators at the construction site of a field hospital on January 24,...

Boeing 737 Max could be recertified before midyear, FAA says

January 24, 2020

January 24, 2020

Two workers walk under the wing of a 737 Max aircraft at the Boeing factory in Renton, Washington, March 27,...

Lawyers will seek New Orleans Saints testimony on team’s PR help to Catholic archdiocese about clergy sex abuse

January 24, 2020

January 24, 2020

New Orleans Saints owner Gayle Benson stands on the field during a NFL game at the Mercedes Benz Superdome on...

Oil drops the most since July on fears coronavirus will hit growth

January 24, 2020

January 24, 2020

A militia member checks the body temperature of a driver on a vehicle at an expressway toll gate in Wuhan...

National Lacrosse League continues sponsorship streak with AT&T deal

January 24, 2020

January 24, 2020

The National Lacrosse League has reached a new six-figure sponsorship deal with entertainment and telecom giant AT&T as it tries...

Boeing 737 Max could be recertified before mid-year, FAA says

January 24, 2020

January 24, 2020

Two workers walk under the wing of a 737 Max aircraft at the Boeing factory in Renton, Washington, March 27,...